Total Quality - Standardization of companies
Total Quality Management (TQM) has been the magic word behind all the major changes that the world is going through. Management by common sense, protected by trade barriers, is in decline, and TQM emerges as the great holistic approach to the survival of organizations.
STANDARDIZATION is the basis of TQM. This book resulted from a detailed work of collecting information scattered in scarce literature, from the classes of Eng. Ichiro Miyauchi at JUSE (Japan), from class notes of the JSA (Japanese Standards Association) standardization course, from discussion and learning with some Brazilian companies, in addition to the help of the aforementioned friends. The dedicated study of this text will give the reader enough information to set up their own standardization system.
TECHNICAL DATA
Languages: Portuguese
Edition: 2nd
Year: 2014
Pages: 171
Format: 17 x 24 cm
ISBN: 978-85-98254-67-8SHIPPING INFORMATION
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